Dec 02, 2024 By Darnell Malan
As a business professional, you are likely aware of the growing threat of cyberattacks. However, one particularly pernicious form of fraud may not be on your radar: business email compromise (BEC). BEC is a sophisticated scam that targets companies of all sizes, costing billions in yearly losses. Cybercriminals defraud employees into transferring money or releasing sensitive information by impersonating trusted colleagues or business partners.
Business Email Compromise is a highly organized cybercrime implored against various organizations to trick employees into transferring funds or sensitive information. This kind of attack has become very prevalent and costly in its rise among different businesses worldwide.
In the classic BEC, attackers impersonate executive officers or other trusted business partners through spear phishing emails. At first glance, such emails appear genuine, using familiar language and referring to ongoing projects or transactions. The goal is to leverage the trust and authority associated with such an impersonated individual to demand that one do something.
Attackers have created multiple ways to increase success rates:
Knowing some of the above tactics will ensure that your organization does not become another statistic in BEC schemes. Awareness and vigilance will help you identify and prevent these ever-innovative attempts at financial fraud.
Business email compromise scams can be pretty sophisticated, but there are a few telltale signs that will help you identify the potential threat. Knowing what to look for could significantly reduce the likelihood of falling victim to such an attack.
Be wary of any email requiring urgent action or pressure you to respond quickly. Fraudsters usually conduct attacks this way so the target does not examine the request deeply. If the email requires urgent action, especially regarding anything financial, step aside and verify through other means.
Also, be very aware of messages requesting changes in how payments are made or require changes to bank account numbers. Thieves will email as if they are your vendors or executives to route any funds to their accounts. Such verification should be performed through previous telephone or in-person contacts.
This confirms that the sender's email address, signature, and writing style are authentic. Little spelling mistakes in domain names or other formatting may occur. Cybercriminals often send emails using similar domains to those their target uses or from impersonated known contacts. If something feels wrong, go with your instincts and dig further.
Requests for Sensitive Information
Protect your organization by implementing multi-factor authentication on the email account. It drastically reduces the chances of unauthorized access, even in the case of credential compromise. Implement MFA for internal and external access to emails, including mobile devices.
Establish and implement appropriate policies concerning BEC risk management: acceptance power identification policies, sensitive information transmission policies, and rating policies towards suspicious requests. Periodically review such policies to update them according to the dynamic nature of the threat.
Train your employees on BEC tactics and watch for signs via continuous security awareness training. Emphasize topics such as phishing, identifying who sent an email, and properly handling sensitive information. Examples from everyday life and simulated phishing tests help reinforce learning.
Utilize the latest email filtering solutions and authentication protocols like DMARC, SPF, and DKIM to identify and block fraudulent emails targeting your business. These can come in handy in detecting spoofed sender addresses and flag messages that are potentially malicious to employees even before they.
Implement clear-cut procedures for all financial transactions, huge ones involving payment changes. This can include multi-step verification processes involving out-of-band communication channels to verify sensitive requests.
Minutes will matter if you feel your organization has been attacked through a BEC. The first steps will include calling your IT security team or MSSP to declare the incident and initiate response procedures.
Contact the apparent sender of the phishing email by using an alternate, known channel. Never use contact information from the suspect message itself. If the sender confirms they did not send the email, the affected systems and accounts should be isolated from further unauthorized access or data exfiltration.
File with your local law enforcement and the FBI IC3. If financial transactions were involved, contact your bank immediately to attempt to recall any fraudulent transfers. Many financial institutions have special procedures to handle BEC incidents, so speed in your reporting may be critical.
Conduct a deep forensic analysis by engaging your in-house IT security team or hiring third-party cybersecurity experts. Understand the complete breach, identify compromised accounts or systems, and assess what sensitive information may have been exposed. This will help you remediate the issue and inform you how to prevent such attacks in the future.
Empower your workforce to recognize and block BEC attacks. Conduct frequent training on new BEC tactics and watch-outs. Impound the need to verify email senders whenever transactions or sensitive information are to be released. Create a culture of skepticismthat is, make your employees comfortable enough to doubt any suspicious emails or requests.
Perform simulated BEC exercises to test and strengthen employees' vigilance in various common BEC tactics, such as executive email spoofing and urgent wire transfer requests. When the environment is controlled, exposure to realistic scenarios will facilitate the determination of vulnerability points and enable one to give effective feedback. In such a proactive way, employees are helped to create practical skills necessary for recognizing and responding to potential threats.
If a BEC event occurs, I'll provide staff with an apparent incident reporting mechanism and appoint a point of contact or team to manage incidents. Timely reporting of incidents: All incidents should be considered urgent, even if an employee is unsure if the email is legitimate. You can help make the early detection of BEC attempts more likely by creating an environment that lets staff know it is safe and supported to raise concerns.
As you implement these strategies to combat business email compromise, remember that vigilance is vital. By educating your team, establishing robust verification protocols, and leveraging advanced security technologies, you can significantly reduce your organization's risk of falling victim to BEC scams.